kyatm Privacy
Policy
This page clearly explains how we collect, use, and protect the personal information you provide when using our platform.
Policy Introduction
This Privacy Policy ("Policy") is an agreement on personal data between the kyatm digital gaming platform ("kyatm", "we") and users ("user", "you") of the website https://kyatm.org.
We take your personal data seriously. Your information is protected using SSL encryption. By reading this policy and continuing to use kyatm's services, you agree to the terms set out in this policy.
This policy covers what information we collect, how we use it, when it may be shared with third parties, your privacy rights, and how we notify you of policy changes.
Information We Collect
Registration Data
When you open an account, we ask for the following information —
- Name (full name)
- Date of birth (to verify you are 21+)
- Email address
- Contact phone number
- Username and password
Financial Data
This includes recorded information related to deposits and withdrawals—
- KBZPay, Wave Money, AYA Pay payment records
- Bank transfer records
- Deposit and withdrawal amounts and times
- Financial transaction reference numbers
Financial data is protected by SSL encryption to ensure your financial security.
Technical Data
Information automatically recorded when you access the platform—
- IP address
- Browser type and version
- Device information
- Browsing history within the website
- Access time (Myanmar Standard Time)
- Cookies and similar tracking technologies
Gaming Data
Information related to your gaming history—
- Games played and playing time
- Betting amount records
- Bonus and promotion activity records
- Responsible gaming limit setting records
This data is used to improve the platform for you and to implement our responsible gaming policy.
How We Use Your Information
We use your personal information only for the purposes listed below. For anything outside these purposes, we will obtain your consent in advance—
Account Management
Used to create your kyatm account, verify your identity, and keep your account running smoothly. Registration data is essential for this purpose.
Security and Fraud Prevention
We review IP data and access logs to protect against unauthorised access, financial fraud, and actions that could compromise the integrity of the platform.
Customer Support
When you contact us with a question or issue, we need to refer to your records so we can assist you via 24/7 Live Chat and email ([email protected]).
Payment Processing
Financial data is required to process deposits and withdrawals correctly via KBZPay, Wave Money, AYA Pay, and bank transfer.
Service Improvement
We combine gaming data and website browsing records to improve the quality of our platform's services.
Responsible Gaming Protection
We use gaming history and limit records to provide tools that help prevent excessive gambling.
Cookies and Tracking Technologies
Our website uses cookies and similar digital tracking technologies. These help the platform function properly and give you a better experience.
Essential Cookies
These cookies are required for the platform's core functions — such as keeping you logged in and saving your language settings. They cannot be turned off.
Performance Cookies
These cookies help us understand who uses the platform and how. The data collected is aggregated and not used to identify individuals.
Functional Cookies
These remember your preferences within the platform — such as bonus settings and favourite games — to give you a better experience.
Managing Cookies
You can control and block non-essential cookies through your browser settings. Please note that disabling certain cookies may limit platform functionality.
Third-Party Sharing Policy
kyatm guarantees that your personal information will never be sold, rented, or shared for commercial purposes. We may share data with third parties only in the limited circumstances below—
Payment Service Providers
We share only the data necessary to process transactions with payment service providers such as KBZPay, Wave Money, and AYA Pay. These providers maintain their own data protection standards.
Technology Service Providers
Technology companies that operate the platform on our behalf have access to handle data, but they are bound by agreements that restrict them to handling it in accordance with this policy.
Legal Requirements
We may disclose data only when required to fulfil a lawful request from a judicial or regulatory authority. When we do so, we will notify you in advance to the extent permitted by law.
Data Security Measures
SSL Encryption
All data transferred between the website and your browser is encrypted using SSL (Secure Sockets Layer) technology, protecting it from interception.
Server Security
Your data is stored on secure servers protected by firewalls and access control systems to prevent unauthorised access.
Access Control
Our staff can only access data relevant to their specific role as required by their duties. Data access logs are reviewed regularly.
Regular Security Audits
Regular audits are carried out to detect security vulnerabilities on the platform. Any vulnerability found is resolved immediately.
Please be aware that even with these security measures in place, no data transfer over the internet can be guaranteed 100% secure. We are committed to maintaining the best protection possible.
Your Privacy Rights
As a kyatm platform user, you have rights regarding your personal data. To exercise these rights, contact us at [email protected]—
Right of Access
You have the right to enquire about and view the personal information we hold about you. Processing your request may take a few weeks.
Right to Rectification
You can request that inaccurate or incomplete personal information be corrected. Accurate information is also important for the quality of our service.
Right to Erasure
In certain circumstances (for example, where there is no legal requirement to retain it), you can request that your personal data be deleted. We will handle such requests in line with our legal obligations.
Right to Object
You can object to specific ways we use your data — for example, for improvement activities. Doing so will not affect essential services.
Right to Data Portability
You can request a copy of the personal data we hold about you in a readable file format. This is known as Data Portability.
Right to Withdraw Consent
You can withdraw consent previously given for data processing at any time. Withdrawal does not affect anything already carried out before that point.
Data Retention
Account Data
Registration data is retained for as long as your kyatm account remains open. After account closure, data may be retained for as long as required by applicable laws and regulations.
Payment Records
Payment records are retained for financial audit and fraud prevention purposes. We prioritise the protection of this data.
Technical Data
IP logs and access logs are retained for a limited period for platform security purposes, then deleted.
Cookie Data
Session cookies are deleted when you close your browser. Persistent cookies expire after a set period or when deleted from your browser settings.
Protection for Under 21s
kyatm services are for users aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that a child's data has reached us, we will delete it immediately.
When you register, we ask for your date of birth to confirm that you are 21 or older. We consider this a key part of our responsible gambling commitment.
Policy Update Notice
kyatm reserves the right to update this Privacy Policy. Changes may be made to correct errors or to meet legal requirements.
Any changes will be published on this page and the "Last Updated" date will be revised accordingly. For significant changes, we will notify you via your registered email or through a notice on the platform.
Continuing to use the platform after a policy change means you accept the updated policy. If you do not agree with the changes, please contact us before the update date shown on this page.
Privacy Contact
For questions about this Privacy Policy, requests to exercise your privacy rights, or complaints about how your data is handled, you can reach our 24/7 support team—
24/7 Live Chat — instant help in Burmese
Email: [email protected]
Request Processing Time
We review and handle all privacy-related requests with care. Please note that complex cases may take additional time. Using your registered account when submitting a request helps us verify your identity.